How it works.

You reach out

Tell me your name, your business, and your town on the contact form. You'll hear back from me within a business day.

We look at what your customers see

Before we talk, I'll look up your business the way a customer would. Google, the map, your site if you have one. Then we spend about twenty minutes walking through what comes up, what's worth fixing, and what isn't.

I learn your business before I suggest anything. If working together makes sense, we'll both know by the end.

I send you a proposal

If we're both on board, I'll send over a proposal and a simple agreement so we're both on the same page. Plain English. It'll cover what I'm building, the timeline, and what it costs.

There's a setup fee at signing, and your monthly starts when the site goes live, not while I'm building it. The exact numbers are on the pricing page, and they'll be in the proposal. No surprises between the two.

I get to know your business

Once we're official, I'll send you a short questionnaire, then we cover the rest on a call. What you do, who your customers are, what makes you different from the guy down the street. This is where I get what I need to build something that actually represents you.

If writing the content is the thing standing in your way, I'll write it for you as an add-on.

I build your site

I'll design and build your site on a private preview link so you can see it come together. We'll do two rounds of feedback: one for the overall direction, one for the details.

Most sites are ready in 2-3 weeks, but that depends on how quickly I get what I need from you. The faster you send content and feedback, the faster we launch.

We review and launch

Before going live, we'll go through everything together to make sure you're happy with it. Once you give the thumbs up, I handle the technical side and push it live.

I keep it working, and keep making it better

Hosting, security, and updates are covered. Need something changed? Email me, and most changes are done in a couple of days. When I spot something that'd work better, I just do it.

And four times a year I go through everything and tell you what I'd do next, and what I'd skip.